Daniela Santos

Daniela Santos

HumanAI · humans, AI & the future of work

Newsletter Archive

Thinking clearly about humans and AI at work

Each edition explores a different dimension of how AI is reshaping leadership, strategy, and the nature of work — with practical frameworks and honest questions.

2 issues published

The New Org Chart: How to Lead When Half Your Team is AI
Issue #2
LeadershipMarch 2026 · 7 min read

The New Org Chart: How to Lead When Half Your Team is AI

From delegation to orchestration

Managing a mixed team of humans and AI agents is not a technical upgrade — it is a fundamental leadership shift. The manager's role moves from delegation to orchestration, and the leaders who thrive will be the ones with the clearest thinking and the highest emotional intelligence.

Read article
The Illusion of Shared Understanding
Issue #1
StrategyFebruary 2026 · 6 min read

The Illusion of Shared Understanding

We're all talking about AI. We're not saying the same thing.

In one conversation, 'AI agents' meant a smarter way to automate customer support. In another, it meant systems that could replace entire workflows. Same terminology. Completely different expectations. The biggest risk isn't the technology — it's assuming alignment where there isn't any.

Read article